Privacy Policy

This policy describes how Ringfluent (Haniko SAS) collects, uses, and protects your personal information, in accordance with the General Data Protection Regulation (GDPR).

1. Data controller

Company name: Haniko SAS
Website: https://ringfluent.com

2. Data collected

Contact data

When you contact us via our forms: first and last name, email address, company (optional), type of request, message, IP address, and browsing data.

When you subscribe to our newsletter: email address, IP address, and subscription date.

Technical data

While you browse, we automatically collect: IP address, browser type, pages visited, visit duration, and cookies (with your consent).

3. Purposes of processing

We use your personal data exclusively for:

Request handling — answering your questions and contact requests;
Newsletter — sending you our news (with your consent);
Improvement — analyzing the use of our website;
Security — preventing abuse and fraud attempts.

4. Data sharing

We do not sell, rent, or share your personal data with third parties. The only possible exceptions are:

Technical service providers — hosting and cloud services, under contract;
Legal authorities — where required by law;
Consent — with your explicit agreement.

5. Data transfers

Your data is stored and processed within the European Union. In the event of a transfer outside the EU, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decisions).

6. Retention period

Contact requests: 3 years maximum;
Newsletter: until unsubscription or 3 years of inactivity;
Technical logs: 13 months maximum;
Cookies: depending on their nature (session or persistent).

7. Your rights

In accordance with the GDPR, you have the following rights:

Right of access — obtaining a copy of your personal data;
Right to rectification — correcting inaccurate data;
Right to erasure — having your data deleted in certain cases;
Right to restriction — restricting the processing of your data;
Right to data portability — receiving your data in a structured format;
Right to object — objecting to processing on legitimate grounds.

To exercise these rights, contact us via our contact form. We will respond within 30 days at most.

8. Security

We implement appropriate technical and organizational measures to protect your data: SSL/TLS encryption, strictly limited access control, regular secure backups, and ongoing security training for our teams.

9. Cookies

We use cookies to improve your browsing experience. You can configure your browser to refuse them. Cookies essential to the operation of the site do not require your consent.

10. Complaints

If you believe your rights are not being respected, you may lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés, the French data protection authority):

Address: 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07
Website: www.cnil.fr

11. Changes

This policy may be amended to reflect changes in our practices or in regulations. The version in force is the one published on our website.

Last updated: October 29, 2026